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Zoho Corporation Off Campus Freshers Hiring Details:
About Company: Zoho Corporation is an Indian multinational technology company that makes web-based business tools. It is best known for online office suite named Zoho.
Company Name: Zoho Corp
Work Location: Chennai
Job Type: Full time
Job Profile: TECHNICAL SUPPORT ENGINEER
Degree Required: Any Graduates
Job Description
- Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
- Should be able to build a rapport with the customer, with clear and confident communication.
- Focus to be on customer satisfaction and first-time resolution.
- Engaging with the technical team for providing faster resolutions to technical issues.
- Working closely with the technical content team to identify gaps in the help module.
- Willingness to work night shifts.
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