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About the Company: Xerox Corporation is an American global corporation that sells business services and document technology products. Xerox is headquartered in Norwalk, Connecticut, though its largest population of employees is based around Rochester, New York, the area in which the company was founded. The company purchased Affiliated Computer Services for $6.4 billion in early 2010. As a large developed company, it is consistently placed in the list of Fortune 500 companies
Job Profile : Associate Analyst , IM Support (Trainee Engineers)
Desired candidate Profile :
- Year of Passing Out : 2016 Batch
- Bachelor’s Degree in Engineering or MCA from a reputable college
- Able to document, track and categorize incidents reported via monitoring or end-user call in incident management repository
|Prepare for this Job|
|1. Enrol at Coding Ninjas (Service-Based Companies course) and learn from the best.|
|3. Real-time live 1-1 doubt resolution support.|
|4. Inaugral offer: Enroll Now at 40% off.|
About the Job:
- Works with supervision
- Leverages knowledgebase to resolve documented issues
- Strong ability to research and manage complex data requests.
- Recognizes how each component (application, system, network) contributes to operational performance goals
- Gathers and maintains operational performance records for functionality review
- Monitors and reports performance against defined targets
- Knows basic terminology and functionality of application
- Knows basic structure of application
- Identifies purpose of application within firm
- Quickly learn policies, processes and procedures related to application
- Applies application policies, processes and procedures
- Monitor and assess application performance level
- Should have knowledge in Structured Software Development processes.
- Attention to detail and accuracy
- Excellent written and spoken English
- Show initiative and be proactive
- Provide 24×7 operational support to all production practices on holidays and weekends. ·
- Assist in support hours of operation and off hour production emergencies.
- Desirable strong software debug/troubleshooting skills
Apply Link : Click Here