Wipro Technologies Off Campus Freshers Recruitment As System Engineer For Any Graduates

Wipro Technologies Off Campus Details:

About Company: Wipro Technologies Ltd is a leading manufacturer of computer hardware and provider of IT services in India and the Middle East region. Part of Wipro Ltd, the $6.98 billion conglomerate and global leader in technology enabled solutions, the company leverages on the parent’s philosophy of ‘Applying Thought’ to enable business results by being a transformation catalyst.

Company Name: Wipro

Job Profile: System Engineer

Work Location: Greater Noida, India

Job ID: 2808368

Degree Required: Any Graduates

Experience Required: Freshers

Job Description for Wipro Technologies Off Campus:

  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
  • Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
  • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
  • Answer incoming calls and respond to customers’ emails in timely manner.
  • Manage and resolve customer complaints.
  • Identify and escalate issues to supervisors as and when needed.
  • Provide product and service information to customers.
  • Research required information using available resources and offer Solutions to customers.
  • Research, identify and resolve customer complaints using applicable software.
  • Route calls and tickets to appropriate resources and Domains who can best support the user,
  • Document all call information according to standard operating procedures.
  • Recognize, document, and alert the management team of trends in customer calls.
  • Create SOPs for new Issues and resolutions given.
  • Complete call logs and reports.

Apply Before the link Expires for Wipro Technologies Off Campus.

Apply Link- Click Here to Apply for Wipro Technologies Off Campus

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