About the Company: Wipro Ltd. (NYSE:WIT) is a leading Information Technology, Consulting and Outsourcing company that delivers solutions to enable its clients do business better. Wipro delivers winning business outcomes through its deep industry experience and a 360 degree view of “Business through Technology” – helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner’s approach to delivering innovation, and an organization wide commitment to sustainability, Wipro has a workforce of 140,000 serving clients across 61 countries.
Official Website: www.wipro.com
Job Title: Administrator IT Infra Service Desk
Location:Pune
Work Experience: 0 – 1 years
Position Type: Full Time, Employee
Industry: IT/ Computers – Software
Ref Code: 507773
Key Skills: TIS Service Desk
Job Description
Key skills required for the job are:
- TIS Service Desk (Mandatory)
As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures. Handle first-level incident / problem determination and resolution on a 24×7 basis Service incidents and queries within the agreed service levels. Timely escalation of incidents to higher levels when required. Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures. Follow quality / security process defined for the engagement
Minimum work experience:0 – 1 Years
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