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About the Company: Wipro Ltd (NYSE:WIT) is a global information technology, consulting and outsourcing company with 158,217 employees serving clients in 175+ cities across 6 continents. The company posted revenues of $7.5 billion for the financial year ended Mar 31, 2015.Wipro helps customers do business better by leveraging our industry-wide experience, deep technology expertise, comprehensive portfolio of services and vertically aligned business model. Our 55+ dedicated emerging technologies ‘Centers of Excellence’ enable us to harness the latest technology for delivering business capability to our clients.
Job Profile: Administrator IT Infra Service Desk
Work Location: Bengaluru
Experience Needed: Freshers
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Job Code : 541410
Minimum work experience:0 – 1 Years
Mandatory Skills: TIS Service Desk
- As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures.
- Handle first-level incident / problem determination and resolution on a 24×7 basis Service incidents and queries within the agreed service levels.
- Timely escalation of incidents to higher levels when required. Log file monitoring for errors.
- Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures.
- Follow quality / security process defined for the engagement
Roles & Responsibilities:
Minimum Experience Required: Freshers
Mandatory Skills: TIS Service Desk TIS Service Desk, Infra SD Remote User and Device Management
Desirable Skills: Language Skills: English Language
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