About Wipro: Wipro is an Indian multinational corporation that provides information technology, consulting and business process services. It is headquartered in Bangalore, Karnataka, India. In 2013, Wipro separated its non-IT businesses and formed the privately-owned Wipro Enterprises.
Job Profile: Desktop Support-Administrator
Degree Needed: B.E/B.Tech/Any Degree
Exp Needed: 1 – 3 Years
Work Location Gurgaon
Key skills required for the job are:
- Desktop Support-L2 (Mandatory)
- VVIP Support (Should able to provide VIP support like VC , resolving Mobile issues for Customer chairman)
- As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24×7 basis Incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels.
- Perform Service Requests based on Standard Operating Procedures.
- Work on scheduled tasks as part of Change Management.
- Should be able to handle issues independently and suggest/ implement services improvements plans.
- Should be able to identify and highlight the scope of automation to lead or Manager
Minimum work experience:1 – 3 Years
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