Wipro Off Campus Drive Hiring Freshers As Technical Service Desk For

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About the Company: Wipro Ltd (NYSE:WIT) is a global information technology, consulting and outsourcing company with 158,217 employees serving clients in 175+ cities across 6 continents. The company posted revenues of $7.5 billion for the financial year ended Mar 31, 2015.Wipro helps customers do business better by leveraging our industry-wide experience, deep technology expertise, comprehensive portfolio of services and vertically aligned business model. Our 55+ dedicated emerging technologies ‘Centers of Excellence’ enable us to harness the latest technology for delivering business capability to our clients.

Official Website:  www.wipro.com

Job Profile: Technical Service Desk

Degree Needed: Any Degree

Event Date: 13 January 2018

Event Location: Bengaluru/ Pune/ Hyderabad/ Mumbai

Work Location: Bangalore/ Pune

Minimum work experience:0 – 1 Years

Mandatory Skills: TIS Service Desk



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Job Description:

Key skills required for the job are:

  • TIS Service Desk (Mandatory)
  • As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures.
  • Handle first-level incident / problem determination and resolution on a 24×7 basis Service incidents and queries within the agreed service levels.
  • Timely escalation of incidents to higher levels when required.
  • Log file monitoring for errors.
  • Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures.
  • Follow quality / security process defined for the engagement
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