Wipro Off Campus Drive For 2019 Batch Hiring Freshers As Service Desk Engineer For B.E/B.Tech/B.Sc/M.Sc/BA/B.Com

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Wipro Off Campus Drive For 2019 Batch: WIPRO Limited is an Indian multinational corporation that provides information technology, consulting and business process services. It is headquartered in Bangalore, Karnataka, India. In 2013, Wipro separated its non-IT businesses and formed the privately owned Wipro Enterprises.

Job Profile: Service Desk

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Qualification: All Arts, Science, Commerce and Engineering Graduates
(Diploma/ ME/ MTech/ MBA/ MCA/MSc streams are NOT eligible)

Year of Passing: 2019 Only


Education

  • 10th Standard ā€“ Pass
  • 12th Standard ā€“ Pass
  • Graduation ā€“ Pass

Other Criteria

  • Candidates must have a full-time degree course recognized by the Central/ State Government of India.
  • All arrears and backlogs need to be cleared at the time of selection process.
  • Candidate should have completed all exams/ viva-voice/ training and should not have any pending attendance requirement with the college.
  • Candidate who has appeared in any Selection Process at Wipro in the last three months is not eligible.
  • Candidate must not have more than three years of gap, if any, between 10th and graduation.
  • Candidate must be willing to work in a 24*7 shift environment and relocate to any location within India.

Job Description

  • Basic Computer knowledge to troubleshoot desktop, laptop and answering support queries via phone, email, Chat and Web
  • Excellent communication skills required as you will work in International Voice Support
  • Managing Data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints.
  • Responding in a timely manner to service issues, request, and take care of the complete operations.
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Provide support, including procedural documentation & relevant reports
  • Support the rollout of new applications and manage many open cases at one time and provide accurate information on IT products or services
  • Willing to work in a 24*7 environment (Rotational shifts/5 Days a week)

Selection Procedure:

  • Group Discussion
  • Technical Interview
  • HR Interview


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