About the Company: Trigent is a global leader in software solutions, headquartered in Southborough, MA, with development centers in Boston, Bangalore. As an ISO 9001:2008 certified company, Trigent provides proven results to global Independent Software Vendors (ISVs), Fortune 500 enterprises and SMBs in the High Tech, Healthcare, Education, E-Commerce and Manufacturing businesses. Founded in 1995, Trigent has been consistently recognized for its breakthrough solutions, strategic insights and execution excellence.
Job Profile: International Customer Service
Degree Needed: Any degree
Exp Needed: 0.6-2 years
Work location: Bangalore
Desired Candidate Profile:
- 0.6-2 year of experience in international customer service (Voice)
- Any graduate with 6 Months to 2 years of experience in International Voice or Customer Support with excellenct communication Skill.
- Should be flexible to work in night shifts. (If Not relevant skills – people with international customer service can also be considered, provided they are excellent in their communication, quick in grasping the process knowledge
- Good to have- Functional knowledge of CRM Solution, MS Excel, Domain knowledge of US Customer service,
– Excellent communication skills both verbal and written
– Knowledge of SAP will be added advantage
– Good understanding of workflow / exceptions & deviations
– Should be able to follow diverse work instructions &
– Ability to adopt frequent changes in work flow
– Managing task within the agreed TAT & Quality %
– Communicate client team over chat & calls at situations
– Able to take action in case of unforeseen risks as an SME
Apply Before the link Expires.
Apply Link-Click here
Join Vector- The Best embedded system training institute in India with 100% Job Assistance. And get placed through Vector India to your dream core company with package of up to 15.4 LPA. Click Here to Register Now !!(Only for 2017/18/19 Batch Only - ECE/EEE/EIE
Click Here to Download Previous Year Placement Exam Questions Papers for TCS, Infosys, Wipro, Cognizant and more along with detailed solution.
Click Here To Join Our Official Telegram group for personalized and Instant Job Updates