Software Engineer Jobs with 5-30 LPA salary. Pay after you start earning more than 5 LPA: Apply Now!
TIAA Hiring Freshers For Trainee Details:
Company Name: TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.
Company Name: TIAA
Work Location: Mumbai
Job Profile: Customer Service Specialist
Experience Required: Freshers
|Prepare for this Job|
|1. Enrol at Coding Ninjas (Service-Based Companies course) and learn from the best.|
|2. Faculties: Arun Sharma (Best selling author for CAT Aptitude Preparation books, cleared CAT 19 times in a row)|
|3. Real-time live 1-1 doubt resolution support.|
|4. Inaugral offer: Enroll Now at 40% off.|
Degree Required: Any Graduates
Job Description for TIAA Hiring Freshers For Trainee:
The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company’s products or services. Under moderate supervision, this job is the first line of support to resolve routine customer issues. The Customer Service Specialist is responsible for providing a positive customer experience and enhancing relationships between customers and the company.
Key Responsibilities and Duties for TIAA Hiring Freshers For Trainee
- Answers inbound customer service calls and provides entry-level troubleshooting and resolution to routine customer issues.
- Provides outstanding customer service to ensure service levels are achieved and exceeded.
- Responds to a high volume of low complexity general inquiries (e.g., general product and pricing information, billing issues, etc.).
- Provides responses to customer inquiries based on pre-determined scripts and other response guidance tools.
- Refers customers to published materials, secondary sources, or more senior staff.
- Documents customer feedback and complaints.
Qualifications required for TIAA Hiring Freshers For Trainee
- No Experience Required
- High School, Preferred
Apply Before the link Expires for TIAA Hiring Freshers For Trainee.
Apply Link- Click Here to Apply