Teradata Recruitment Of Product Support Engineer For B.E/B.Tech/M.E/M.Tech

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About the Company:Teradata Corporation is a provider of database-related products and services. The company was formed in 1979 in Brentwood, California, as a collaboration between researchers at Caltech and Citibank’s advanced technology group.

Official Website:in.teradata.com

Job Profile: Product Support Engineer

Degree Needed: B.E/B.Tech/M.E/M.Tech

Exp Needed: 0-3 Years

Job Location: Hyderabad

Key Areas of Responsibility:
1) Conduct problem triage on incidents.
2) Knowledge Management and related activities. Validate knowledge content for accuracy, relevancy and currency. Create and maintain Technical Alerts and other related technical artifacts. Create defect tracking tickets. Lead and/or participate on teams focused on creating technical bulletins, procedures and support processes (Change templates, FRO bulletins, Service bulletins and support tools.



Skills & Attributes:
The ideal candidate is an acknowledged Teradata expert with strong interpersonal and communications skills, excellent analytical skills, ability to plan and organize.

Basic Qualifications:
• BE or B.Tech or M.Tech in Computer Science or other technical discipline
• Internship or 0-3 years of related experience
• Practical knowledge in installation and upgrade processes
• Cultural awareness

Preferred Qualifications:

• Experience in Teradata Viewpoint, Data mover, TPT and Load utilities
• Experience with Teradata database
• Working experience of SUSE LINUX operating systems
• Closed Loop/Corrective Action experience
• Experience with application programming
• Association with a development environment
• SQL experience

Work Environment:
• 24×7 operation may require working alternate shifts or being part of an on-call rotation
• Global organization
• Some travel will be required
• International travel may be required

Apply before the Link Expires.



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