About Subex: Subex is a trusted global telecom solutions provider for 75% of the world’s top 50 telcos. Founded in 1992, the year when the video-telephone was launched, we have been part of the evolution of mobile technology. Today, we are consultants to global telecom carriers for operational excellence and business transformation by driving new revenue models, enhancing the customer experience and optimizing the enterprise.
Designation: Product Engineer/Operations Engineer
Company Name : Subex Limited
Official Website : www.subex.com
Work Location : Bangalore
CTC: ₹ 4-5 LPA
Exp Needed : Freshers
• Resolve problems reported by customers by analyzing, simulating and fixing them.
• Track reported problems through the Problem tracking system and generate the necessary reports, root cause analysis, etc
• Interface with customers to resolve customer reported problems/bugs, etc remotely and when required, at the customer site.
• Take handover and carry out effective transition of projects from implementation to support
• Proactively work to take over new products into support and facilitate rapid engagement of support business
• Involve in the support framework development to enhance the support function and utilization of available resources to enhance the value customers get from our products and solutions.
• Work closely with the development team to bring the product bugs and change requests into product enrichment propositions.
• Proactively look for opportunities to help customer utilize the features of the products.
• Carrying out trainings for customers both internal and external Available to support customers on a 24*7*365 basis when the situation demands.
• Readiness to take up new challenges as and when they come. Groom and mentor junior engineers.
1. Very Good Communication skill
2. Strong technical knowledge on the programming language (C, C++, Java, pl/Sql, Unix, Shell Scripting)
3. Articulation of thoughts and converting them into good writing skills
4. Good logical and aptitude solving skill
1. 60% and above throughtout. No Standing Arrears
2. Course: B. E./B. Tech – CSE, ISE, ECE, MCA
3. Year of Passing: 2018/2019
4. Work Location: Bangalore
Venue : Details will be shared Shortly to shortlisted students.
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