Sage Intacct Hiring Freshers Details:
About Company: Sage Intacct is 100% invested in meeting the needs of financial professionals, 100% focused on customer success, and 100% committed to the cloud. That’s who we are, and always will be. Thousands of organizations rely on Sage Intacct’s best-in-class cloud ERP software, which is part of the Sage Business Cloud, to deliver the efficiencies and insights that keep them on the fast track of growth, from their first million to their first billion, and beyond.
Job Profile: Software Engineer
Company Name: Sage Intacct, Inc.
Company Location: Bengaluru, Karnataka, India
Experience Required: Entry Level
Job Description: The Engineer will assist the team to triage Escalations raised by support to determine if the escalation is valid. The Engineer will attempt to locate the discrepancy in the data, create a reproduceable use case if possible, and assist the customer to move forward if possible. The Engineer will also assist the team to identify and develop tools to empower Support and Customers to achieve the desired fixes/changes.
- The ability to communicate well
- Extensive Sage Intacct Product knowledge
- Be a self-starter capable of working independently
- Exhibit strong technical skills
- Knowledge of SQL and API functionality
- Bonus: Have a working knowledge of database architecture; including database structure and relationship mapping
- Review incoming Escalations to determine their validity.
- Work closely with Support to troubleshoot incoming cases and provide solutions.
- Collaborate with product management to determine the system is behaving as designed or if there a defect that needs to be addressed.
- Working under only general direction
- Implement updates and fixes to help the customer move forward while the root cause is addressed by the respective development team
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