RR Donnelley Walk-in Drive Hiring Freshers As Associate For Any Degree

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About the Company: RR Donnelley is a leading global provider of integrated solutions that enables organisations around the world to effectively create, manage, deliver and optimize their multichannel marketing and business communications. With $7 billion net sales, RR Donnelley, a Fortune 500 company, has over 52,000 customers ranging from small companies on Main Street to the largest companies on Wall Street. Over 42,000 employees are employed in our offices located in North America, Europe, India, Sri Lanka and Philippines. The Global Outsourcing (GO) division is among the world’s leading professional service providers of integrated onsite-offshore services in finance, publishing, manufacturing, transportation, telecommunications, healthcare, advertising, and investment banking to Fortune 500 companies and professional services firms in the United States and Europe.

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Designation Walk in for Client Service Associate/executive
Job Description Handle calls, emails, facsimiles & order exceptions. Work primarily entails Order management which in turn involves release processing, handling general inquiries & returns, track & trace, data handling etc. The position requires handling additional responsibilities per the requirement.



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  • Receive order information from customers and sales representatives and enter details into the order entry tool. Orders can be received via phone, e-mail & facsimile
  • Communicate with Sales/Customers via Fax/Email to collect information or update information
  • Receive return requests, identify reason for return, document appropriately and arrange for return of goods (if applicable)
  • Receive customer and sales representative requests for locating orders/invoices
  • Examine and correct exceptions
  • Retrieve, compile, sort, verify accuracy and enter data from source document into the database according to prescribed standards
  • Ensure strict confidentiality of client records
Please walk in for an interview between Monday – Friday (Weekdays) 10.30 am- 1 pm.
RR Donnelley
Floor 6, Prestige Polygon
471 Anna Salai, Nandanam
Chennai – 600018

Contact Person – Maria David

Desired Profile
  •  Freshers are most welcome (0-3 years of experience)
  • Graduates in any discipline.
  • Excellent communication skills
  • Required to work flexible schedule, evening – night shifts and rotational.
Experience 0 – 3 Years
Industry Type BPO / Call Centre / ITES
Role Associate/Senior Associate -(NonTechnical)
Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations
Employment Type Full Time , Permanent Job
Education UG – Any Graduate – Any Specialization

PG –

Doctorate –

Compensation:  Not disclosed
Location Chennai
Contact Maria David
RR Donnelley India Outsource Private Limited
Floor 6, Prestige Polygon
471, Anna Salai
Teynampet
Chennai,Tamilnadu,India 600018
Telephone 04466075096

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