RBS Walk In Drive 2020 Hiring Freshers Analyst For BCom/BBA/BA/BSC

RBS Walk-In Drive 2020 Hiring Freshers: The Royal Bank of Scotland Scottish Gaelic: Banca Rìoghail an h-Alba, commonly abbreviated as RBS, is one of the retail banking subsidiaries of The Royal Bank of Scotland Group plc, together with NatWest and Ulster Bank.

Job Profile: Customer Service & Operations Analyst

Degree Needed: B.com/BBA/BA/B.sc

Batch Eligible: 2018/2019

Exp Needed: Freshers

Work Location: Chennai

Join us as a Customer Service & Operations Analyst

  • This is an opportunity to make a positive impact on our customers and colleagues, as you deliver successful customer and business outcomes
  • You’ll be actively participating in initiatives to improve customer service, processes and procedures
  • You’ll hone your existing analytical skills and be well-positioned to advance your career in this fast-paced role
Not getting interview calls? Your current resume might be causing you to lose out on opportunities. Click Here to create an error-free resume

What you’ll do: In this key role, you’ll be providing crucial support to customers and colleagues in our contact centres. You’ll be responding to and investigating queries, providing support on business processes, policies and procedures and developing an understanding of customer and business needs in order to suggest improvements and increase efficiency.

You’ll also be:

  • Identifying barriers to performance and coordinating improvements to enhance our efficiency
  • Working closely with operational centres, providing coaching and support to increase efficiency and knowledge
  • Keeping accurate records of day to day operations, logging incidents and identifying trends
  • Reviewing manual or ineffective processes which could be automated or enhanced
  • Maintaining a focus on improving our customer service and experiences

The skills you’ll need

To be successful in this role, you’ll need to have excellent planning and organisational skills, along with good attention to detail. You’ll perform well under pressure, and be confident in your ability to manage multiple tasks while maintaining high levels of accuracy throughout.

You’ll also demonstrate:

  • Experience of analysing and using performance data
  • The ability to convey information in a simple and understandable way
  • An understanding of contact centre operations and performance metrics
  • Expertise in Microsoft Office skills, including PowerPoint, Excel and Word

We’ll need you to be

  • Fresher’s B.com, BBA, BA, B.sc (Non-IT)  2018 & 2019 pass outs only.
  • Comfortable working in 24*7 rotational shifts.

Apply Before the link Expires For RBS Walk-In Drive 2020 Hiring Freshers.

Apply Link-Click here to Apply for RBS Walk-In Drive 2020 Hiring Freshers

Work Location: Chennai

Interview Date:  27th  Feb 2020, Thursday

Reporting Time: 11 am – 1 pm

Venue: Royal Bank of Scotland, 7th Floor, Altius Block, Olympia Technology Park, SIDCO Industrial Estate, Guindy, Chennai 600032

Work From Home Opportunities, Earn Upto Rs. 300 per day by completing simple tasks Click Here to Join for Free

Most Popular

TCS NQT 2021 | TCS Recruitment Drive For Freshers | TCS National Qualifier Test Registration | TCS NQT Eligibility

About National Qualifier Test (NQT) (TCS NQT 2021) National Qualifier Test (NQT) is a multi-level assessment to assess the following competencies and skills to generate...

platform9 Off Campus Drive Hiring Freshers for Associate Software Engineer Position- BE/BTech/MCA

platform9 Off Campus Drive Details: About Company: platform9 makes cloud-hosted management systems for open source software on customer infrastructure. Many of our customers operate their...

Chainalytics Off Campus Hiring 2021 | Hiring Freshers | MBA Graduates

Chainalytics Off Campus Hiring 2021 About Company: For 20 years and counting, Chainalytics has been the leader in data-driven supply chain transformations. Our consultants —...

Apple Off Campus Hiring Freshers For AI/ML Analyst Position- BE/BTech/MCA/ME/MTech

Apple Off Campus Details: About the Company: We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what...

Jobs By Batch

Top Companies Jobs

Download Placement Papers

Jobs By Degree

Jobs by Location

Learn a New Skill & Grow

error: Content is protected !!