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Paytm Walk-in Drive Hiring Freshers Of Any Degree

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About the Company: Paytm is India’s largest mobile first financial services platform offering payments, banking, lending and insurance. Paytm pioneered and is the leader of QR based mobile payments in India. With the launch of Paytm Payments Bank, the company aims to bring banking and financial services to 500 million un-served and under-served Indians. Paytm is founded by Vijay Shekhar Sharma and is headquartered in the National Capital Region, India. The company’s investors include Softbank, SAIF Partners, Alibaba Group and Ant Financial.

Job Profile: Customer Support and Operations

Degree Needed: Any Degree

Exp Needed: 0-4 years

Work Location: Noida

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Event Location: Noida (UP)

Desired Candidate Profile:

  • Fluency in written & verbal English is a must
  • Should be willing to coordinate with customers over the phone/email and involve in calling-related activities
  • Should be willing to work 6 days and in Night Shifts.
  • Should be okay with roster week offs
  • Qualification – Any Graduate/Post-Graduate.
  • Willing to work in rotational shifts & 6 days a week
  • Knowledge of MS Office is an added advantage
  • Male Candidates Preferred

Job Description: 

  • Provide solution to customer queries via email or calls.
  • Monitor and enhance the performance of oneself in the areas of productivity, process adherence, customer satisfaction,  schedule adherence and employee satisfaction/ development.
  • Enhance the goal of quality support by providing individual coaching feedback sessions and periodic one on ones that focus  on improving customer satisfaction, communication skills and technical ability.
  • Operational responsibility re/ managing the incoming volume / queue to meet KPIs and taking appropriate actions

Documents Required : 

  • Please carry two updated copies of your resume.
  • Candidate should not have any BACK LOGS
  • Must have aadhar card.
  • Comfortable for working 6 days a week and with rotational shifts

Interview Details –
F-1 , Paytm Office, Sector 6 ,Nearest Metro Station – Noida Sector 15
Contact Person – Sheetal (HR)

Timings – 10 AM – 1 PM

Date And Day :29th July to 30th July (Monday and Tuesday)

SPECIAL NOTE – Candidates who have given interview in last three months are not eligible to APPLY AGAIN!!!

More Info-Click Here

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