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OSI Systems Freshers Recruitment As Technical Support Trainee For B.E/B.Tech/BCA/BSc

About the Company: OSI Systems, Inc. is an American company based in California that develops and markets security and inspection systems such as airport security X-ray machines and metal detectors, medical monitoring and anesthesia systems, and optoelectronic devices

Job Profile: Technical Support Trainee

Degree Needed: B.E/B.Tech/BCA/BSc/BCom

Exp Needed: Freshers

Work Location: Hyderabad

Job Responsibilities

  • This Job Role is an INTERN/Trainee in the IT Global Helpdesk Process.
  • This role defines the critical Part of the IT Global Helpdesk which includes the complete Active Directory access and also Admin Privileges to all the Applications within the IT Global Support Boundaries along with account unlocks, password resets, New Hire WO, Termination WO, extension WO, Modify WO, basic level Troubleshooting on all the Technical issues.
  • She/he has to respond to the request either via mail, call, In person or Technician’s requests.
  • While handling the issues she/he is following quality guidelines and ensures that the issue is handled with utmost care.
  • Handles in the best interest of both users and company
  • Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork
  • Demonstrate behavior consistent with the company’s Code of Ethics and Conduct
  • It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem
  • Duties may be modified or assigned at any time to meet the needs of the business.

WHAT EXPERIENCE, EDUCATION AND OTHER REQUIREMENTS MUST THE CANDIDATE POSSESS?

(Be explicit with experience.)

  • Technical Support will be the 1st point of contact to all the technical needs of the users. Tech Support Executive must be willing to take up the most challenging IT issues of Employees and learn towards excellence in the IT Domain.
  • She/he has to respond to the request either via mail, call, in person or Technician’s requests.
  • While handling the issues she/he is following quality guidelines and ensures that the issue is handled with utmost care.
  • Graduate in B.E/B.Tech/BCA or BSc/BCom with windows operating system knowledge.

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