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Oracle Freshers Recruitment For Assistance Specialist Position
About Oracle: Oracle Corporation is an American multinational computer technology corporation headquartered in Redwood Shores, California. The company sells database software and technology, cloud engineered systems, and enterprise software products—particularly its own brands of database management systems.
Company Name: Oracle
Job Profile: A&C Partner Assistance Specialist
Work Location: Bengaluru
Exp Needed: 0 to 2 years
Degree Needed: Any Degree
Detailed Description and Job Requirements
- Provides follow through of complex customer issues, continuous improvement programs and development of tools such as customer satisfaction measures, etc.
- Interacts with customers prior to and/or after sale.
- Develops and maintains positive customer relations; coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner.
- This position has authority to substantially affect the relationship between the company and a customer, either from a financial standpoint or product standpoint.
- Focus of work can be in pre-sale or post-sale or both.
- Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures.
- Works within defined procedures and routines with limited autonomy. Problem solving involves research and verification.
- Includes new graduate entrant with no professional experience; trainees, interns.
- Entry level position.
- Prefer 0-2 years of experience and good communication skills.
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