About the Company: NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
Company Name: NTT DATA Services
Job Profile: Associate
Work Location: Bangalore, KA, IN
Degree Needed: Any Degree
Exp Needed: 6 Months
Job Description: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Helpdesk Associate to join our team in Bangalore, Karnātaka (IN-KA), India (IN).
- 6 Months of experience.
- Good Communication Skills.
- rotational shift.
- Basic Technical TS skills
- Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.
- Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.
Desired Candidate Profile:
- Graduate with minimum 6 months experience in a technical support role
- Basic MS troubleshooting.
- Basic computer knowledge.
- Basic TS on networking.
- Basic technical skills for troubleshooting on issues related to computers.
- – 6 Months of experience.
- – Good Communication Skills.
- – rotational shift.
- – Basic Technical TS skills.
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