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NCR Corporation Hiring Freshers For Customer Engineer Position- Apply Now

NCR Corporation Hiring Freshers Details:

About NCR: NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries.  NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally.  NCR is a trademark of NCR Corporation in the United States and other countries.

Company Name: NCR Corporation

Job Title: Customer Engineer

Job Grade: 6

Job Location: India, Virtual

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Position Summary:

Position responsible for providing installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction

Key Areas of Responsibilities:

  • Provides prompt and courteous service responses to routine customer enquiries (for Tier I products)
  • Performs minor maintenance, repairs and component replacement at the module level
  • Assists in site preparation including cable installation, staging and standard testing of equipment
  • Maintains parts inventory and related records
  • Provides status reports throughout a service
  • Diagnose problems – based on the information provided in assigned call as well as working with the customer to determine all issues at the site
  • Responsible for ownership of customer issues until resolution according to SLA agreements

Develops and applies knowledge of:      

  • Security procedures
  • Service level agreement requirements
  • Escalation procedures
  • Tools and processes for completing machine repairs
  • Organize and plan time effectively
  • Complete NCR specific Certification based on business/district needs and assigned LOBs as prescribed by manager

Basic Qualifications:

  • High School Diploma or Equivalent
  • Formal vocational or technical certification
  • Associate’s Degree preferred
  • CompTIA, A+/N+ Certification preferred

Experience Required:

  • 0-2 years of related experience
  • Offers of employment are conditional upon passage of screening criteria applicable to the job.

Apply Before the link Expires for NCR Corporation Hiring Freshers.

Apply Link- Click Here to Apply for NCR Corporation Hiring Freshers

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