Mphasis Off Campus Freshers Hiring:
About Company:
Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise.
Mphasis Limited (then, Mphasis BFL Limited) was formed in June 2000 after the merger of the US-based IT consulting company Mphasis Corporation (founded in 1998) and the Indian IT services company BFL Software Limited (founded in 1993).
Job Profile: Technical Support Associate
Company Name: Mphasis
Experience Required: 0 – 2 years
Salary: Not Disclosed
Work Location: Bangalore/Bengaluru
Eligibility Criteria for Mphasis Off Campus Freshers Hiring For Technical Associate
- Any bachelor’s degree.
- excellent communication skill
- Good command over English (Spoken/Written)
- Basic computer hardware knowledge
Job Responsibilities for Mphasis Off Campus Freshers Hiring For Technical Associate
The tasks of these Engineers could include one or more of the following:
- Must possess the zeal to demonstrate Customer First culture in every interaction
- Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
- Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue.
Knowledge and skills required for Mphasis Off Campus Freshers Hiring:
- Active demonstration of Self-Time and Task Management.
- High Levels demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders
- Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
- Should have excellent CRM skills, Email/Chat Etiquettes, Customer First mindset is required
- A+ , N+, MCSA, MCSE Technical certifications would be added advantage.
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