About the Company: Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers.
Job Profile: Trainee Transaction Processing Officer
Degree Needed: 12th/Any degree
Exp Needed: 0-2 years
Work location: Bangalore
• Customer focused attitude.
• Accurately follow pre-defined business processes.
• Ability to work within a team.
• Adaptable to changing demands and conditions
• Ability to communicate at all levels
• Build customer relationships by understanding and meeting their needs to maximize customer retention.
• Handling tasks and providing resolution within TAT and Handling escalated tasks and critical tasks.
• Staying current with knowledge of products/ processes & services offered by the client.
• Ensure full adherence to all the quality parameters.
• Ensure 100% adherence to schedule.
• Meeting all defined targets like Productivity, Accuracy, Product Knowledge, Schedule adherence and maintenance of requisite trackers.
• Looking for Under Grad/Graduates (10+2+3), preferred B.Com, B.B.A, B.B.M, Exceptions: M.Com & MBA’S, BE & B Tech
• Fresher’s + experienced both can apply.
• Work experience of 0-24 months depending upon the level will be preferable.
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