Microland Off Campus Drive For Freshers Of Any Degree

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About the Company: Microland is a leading Hybrid IT Infrastructure Service Provider and a trusted partner to enterprises in their IT-as-a-Service journey. Incorporated in 1989 and headquartered in Bangalore, India, Microland has more than 3,600+ professionals across its offices in Europe, Middle East, North America and India. Microland enables global enterprises to become more agile and innovative through a comprehensive portfolio of services that addresses Hybrid IT Transformation, Workspace Transformation, Service Transformation and end-to-end IT Infrastructure Management. Microland leverages analytics, automation and assurance to deliver reduced TCO, greater IT-Business Alignment and higher SLAs for its customers, through a unique IP built into its service delivery platform.

Official Website: www.microland.com

Job Profile: Service Executive

Degree Needed: Any Degree(Non-Engineering)

CTC: Rs.2.4 LPA

Exp Needed: Freshers

Work Location :Bangalore

Event Location: Bangalore

Last Date To Apply:7 August 2017


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Desired Candidate Profile:

  • Graduate in any stream (excluding BE/B.Tech) with 10+2+3 years of full-time
    education
  • Year of Passing: 2017.

Skills Needed:

Technology Skills:

  • Basic knowledge of PC/laptop hardware and associated external components
  • Basic knowledge of Operating Systems and associated applications
  • Basic understanding of internet connections, VPN and networking concepts
  • Knowledge & understanding of email clients like outlook and other messaging platforms

Communication/Soft Skills:

  • Very good communication skills with ability to interact with Global
    Customers
  • Ability to comprehend queries, request, issues of the caller / user
  • Ability to communicate well with resolver groups / Level 2 Teams /
    SMEs
  • Ability to understand & follow defined processes
  • Ability to operate tools / systems as per SOPs
  • Ability to perform call triage
  • Ability to communicate in the right format for the client/user to understand the context
  • Take ownership of assigned tasks and drive them to closure

Roles & Responsibilities:

  • Installation, configuration, troubleshooting of Windows/Unix Operating System
  • Installation, configuration of MS office suite
  • Desktop, Network, Hardware, Remote VPN troubleshooting
  • Configuration and tweaking of Desktop Services
  • Capture basic information on Messaging / email clients, error messages and route the tickets appropriately
  • Verify connectivity issues pertaining to internet connection /VPN/LAN/Personal internet
    Outlook configuration / troubleshooting
  • Installation, configuration of mobile devices and functionality (Android/ Blackberry / I-phones..etc used for corporate E-mails)

Candidates can apply for this position online latest by 07 August 2017 before 1:30 PM. Venue details will be informed to shortlisted candidates.


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To Apply: Click here

Venue Details:

HKBK College of Engineering
22/1,Opp.Manyata Tech park, Nagwara,
Bengaluru, Karnataka 560045

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