Lenovo Group Off Campus Freshers Recruitment Hiring For Analyst Intern Position- BE/BTech/Any Degree

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Lenovo Group Off Campus Details:

About Company: Lenovo Group Limited, often shortened to Lenovo, is a Chinese multinational technology company. Incorporated in Hong Kong, it has global headquarters in Beijing, China, operational headquarters in Morrisville, North Carolina, US, and an operational center in Singapore

Company Name: Lenovo

Job Profile: Customer Experience Analyst Intern, Ecommerce

Job Id: 88500

Department: Customer Service

Work Location: Bengaluru, Karnataka, India

Experience Required: Freshers

Position Description for Lenovo Group Off Campus:

• Assist with day to day customer satisfaction cases
• Help resolve escalated situations quickly.
• Support analysis of weekly/monthly customer satisfaction feedback.
• Help analyse and address root cause customer pain points.
• Support decision making based on data analysis.
• Help implement short, medium, and long term customer experience improvements
• Contribute to continuous process review and improvement to ensure continued efficiencies.
• Assist in driving operational efficiency with improved processes for the business.

Position Requirements for Lenovo Group Off Campus:

• Good communication skills; ability to analyze data problems
• Knowledgeable in customer experience/customer satisfaction is advantageous
• A good understanding of web systems is beneficial.
• Ability to meet and exceed metrics & targets.

Apply Before the link Expires for Lenovo Group Off Campus

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