About the Company: KONE Oyj, founded in 1910 and headquartered in Espoo near Helsinki, Finland, is an international engineering and service company employing some 55,000 personnel across 60 countries worldwide. In addition, KONE builds and services autowalks, automatic doors and gates, escalators and elevators.
Job Profile: Graduate Engineer Trainee
Degree Needed: B.E/B.Tech/MCA/MSc
Batch Eligible: 2018/2019
Exp Needed: Freshers
Work Location: Chennai
Job Description: The position is located in Chennai, India, and you will report to the Delivery Manager, Delivery Solutions, KONE IT.
• Resolve incidents, service requests or minor changes within given timelines
• Document and share knowledge about resolving incidents, known errors and Frequently Asked Questions
• Participates in problem management and root cause analysis
• Communicate with the end users for case details and resolution
Skills, Education and Experience
• Bachelors in Engineering in CSE/IT with minimum 7.0 CGPA / MCA /Msc (CSE/ IT) 2019/ 2018 pass-out
• Excellent collaboration and communications skills in English
• Ability to work in a global and multi-cultural environment
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