About the Company: Infosys BPM, the business process outsourcing subsidiary of Infosys (NYSE: INFY), is an end-to-end outsourcing services provider. Infosys BPM addresses your business challenges and unlocks business value by applying proven process methodologies with integrated IT and business process outsourcing solutions. The company applies business excellence frameworks to significantly reduce costs, enhance effectiveness, and optimize business processes. The company focuses on integrated end-to-end outsourcing and delivery of result-oriented benefits to our clients through reduced costs, ongoing productivity improvements, and process re-engineering.
Job Title: Customer Voice Support – CSR
Work Location: Bangalore
Qualification- Any graduate (Freshers / Experience – No active backlogs- freshers 2018 batch) 0 – 3 years experience
The Universal Agent is responsible for customers related queries. Provide basic Customer service. Universal Agent is also responsible for providing first-class support for non-technical inquiries and escalations coming from business customers.
– Excellent communications skills (Written and spoken)
– Willing to Work in 24/7 shifts
– Willing to work for International Voice Process
– Any graduate /PG (Freshers 2018 batch with no active backlogs)
– Work location Bangalore.
- Strong written and verbal communication skills
- Good PC skills.
- Good customer convincing skills
- Strong analytical skills
- Excellent time management skills
- Problem-solving and working through ambiguous situations
- Attention to detail and accuracy
- Exceptional customer service skills
Candidates can attend this drive at following venue on 17th July 2018.
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Interview Date – 17th-July-18 ( Tuesday )
Interview Time -10:00AM to 2:00PM
Infosys BPM Ltd
Salarpuria Info Zone,
Infosys BPM LTD,
E-city Phase 1
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