IBM Off Campus Drive Hiring Freshers Of B.E/B.Tech/Any Degree

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About the Company: IBM Global Technology Services (GTS) helps clients plan, implement and manage an efficient, resilient, flexible IT infrastructure. IBM GTS is the partner of choice for infrastructure services – be it transformational outsourcing tied to business outcomes or integrated managed services or discrete services.

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Job Profile: Technical Support Representative

Degree Needed: B.E/B.Tech/Any Degree

CTC: Rs 3 LPA

Work Location: Noida/Gurgaon


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Required Technical and Professional Expertise:

  • Graduation preferably in IT stream-2018 Batch
  • Ensure that urgent customer issues are resolved in the most timely and effective manner possible.
  • Ability to work well in a fast paced environment
  • Proven ability to manage multiple tasks or projects with changing priorities.
  • Time management and prioritization skills.
  • Utilize available time efficiently in order to achieve effective and efficient results
  • Ability to capture a complete and accurate problem/symptom description of reported issues.
  • Ability to successfully troubleshoot and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
  • Ability to listen to and work with customers in real-time to resolve issues.
  • Knowledge in commercially standard software applications and major desktop operating systems.

Recruitment Process:

  • Initial screening and assessment of communication skills (In Person)
  • Voice & Accent assessment (Telephonic or In-Person)
  • Technical Interview (Telephonic or In-Person)

Documents to be carried for the event (original & one set of photocopies):

  • Resume
  • Education all year mark sheets for the highest degree attained / pursuing
  • Education degree certificate (if course is completed)
  • Government-issued photo ID card
  • If currently employed: Offer letter or Latest revision Letter and last 3 months salary slips
  • Valid Indian work permit (if applicable)
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Event Date: 10 August 2018

Event Location: New Delhi

Venue Details:

Institute of Information Technology and Management
D-29, Institutional Area,
Janakpuri, New Delhi-110058

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