IBM Hiring Freshers As Associate For Any Degree

8350

About the Company: At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network.  It’s this unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, “What else is possible?” GTS is the place for you!

Find your dream job Over 300,000 jobs in 14,000 companies. Click to Submit your resume now

Job Profile:  Technical Support Associate

Degree Needed: B.E/B.Tech/Any Degree

Exp Needed: Freshers

Work Location: Across India


Interested in Govt Jobs? Click Here to Find all the latest govt job alerts, govt job vacancy, recruitment alerts and Sarkari jobs..

Required Professional and Technical Expertise

  • Minimum 0 to 2 years of experience in Technical Support role
  • Ensure that urgent customer issues are resolved in the most timely and effective manner possible.
  • Experience to work well in a fast-paced environment and demonstrable ability to handle various tasks or projects with changing priorities.
  • Utilize available time efficiently in order to achieve effective and efficient results
  • Demonstrate the ability to assemble a complete and accurate problem/symptom description of reported issues.
  • Proven knowledge to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
  • Knowledge in commercially standard software applications and major desktop operating systems.

Preferred Professional and Technical Expertise

  • Awareness of basic networking concepts and technologies.
  • Identify basic hardware parts and aware of basic hardware concepts
  • User level familiarity with at least one e-mail client – Outlook, Notes etc.
  • Questioning/probing skills, as relevant to the issue and level of the caller
  • See opportunity and implement process improvements
  • Ability to meet a set of defined account agent productivity measurement
  • Willingness to work in rotation shifts.

Build New Skills Anytime, Anywhere with 100% online courses. Learn Java, Python, Machine Learning, Data Science, Web Development, Ethical hacking and other thousands of courses starting at ₹430 each...Click Here To Start Now!

Apply Before the link Expires.

Apply Link-Click Here

Click Here to Download Previous Year Placement Exam Questions Papers for TCS, Infosys, Wipro, Cognizant and more along with detailed solution.

Click Here To Join Our Official Telegram group for personalized and Instant Job Updates