IBM Freshers Recruitment Hiring As Technical Support Associate For B.E/B.Tech/Any degree

IBM Freshers Recruitment 2018 | IBM Off Campus Drive| IBM Hiring Freshers |
 IBM Hiring Technical Support Associate | Bangalore| June 2018

About the Company: IBM India since 1992 provides solutions and services spanning all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.

Job Profile: Technical Support Associate

Degree Needed: B.E/B.Tech/Any degree

Exp Needed: 0 to 2 Years

Work Location: Bangalore


Required Technical and Professional Expertise

  • Proven communication skills
  • Knowledge in commercially standard software applications and major desktop operating systems.
  • Awareness of basic networking concepts and technologies.
  • Ability to identify basic hardware parts and aware of basic hardware concepts
  • User level familiarity with at least one e-mail client – Outlook, Notes etc.
  • Questioning skills /probing skills, as relevant to the issue and level of the caller.
  • Open to work in shifts
  • Ability to identify opportunity & implement process improvements
  • Ability to meet a set of defined account agent productivity measurement

Preferred Technical and Professional Experience

  • 0 to 2 Years relevant technical experience.