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About the Company: HP is the world’s largest provider of information technology infrastructure, software, services, and solutions to individuals and organizations of all sizes. Ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio to serve more than 1 billion customers in over 170 countries on six continents.
HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients.
Official Website: www.hp.com
Job Profile: Technical support Consultant
Degree Needed: Any Graduate
Exp Needed: 0 – 1 Years
CTC: INR 2,52,000 LPA + shift allowance + Variable Payout
Desired Candidate Profile:
- Graduate in any discipline or equivalent
- 2015 and 2016 Batch
Job Roles And Responsibilites:
- Resolving technical issues (hardware and software) from incoming internal or external businesses and end user’s contacts and proactive notification system
- Providing excellent customer service support to customers during every single interaction
- Assisting end users to avoid or reduce problem occurrences and adding case resolution to Knowledge Management System
- Proactively assisting internal or external businesses and end users to avoid or reduce problem occurrence and providing direction and guidance to process improvements.
- Representing and leading an HP team in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.
Skill Set Required:
- Candidate shouls have excellent Communication Skills.
- Candidate should be willing to work in all Shifts (including night shift)
- Group Discussion
- Soft Skill Interview
- Technical Interview
- Operations Interview
- HR Interview
- Final Selection
Last Date to Apply: ASAP
Apply Link: Click Here
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