Groupon Walk In Drive 2020 Hiring Freshers Of B.E/B.Tech/BSC/BCOM/Any Degree

4071
About the Company: Groupon is such an exciting place to work! We have over 250 million subscribers worldwide and our app has been downloaded more than 100 million times. It’s fair to say that Groupon has come a long way since 2008 and is now used, not just for your local area, but for holidays, products, movie tickets and exclusive events. Did you know that Groupon is the FASTEST GROWING ORGANIZATION in history. We are the pioneers of the daily deals industry and we are turning the way people live in their local
area, on its head!

Company Name: Groupon

Job Title: Customer Support Representative

Learn Tech Skills and Advance your career with online courses in programming, data science, artificial intelligence, digital marketing, and more: Click Here to Join for Free

Process: Non-Voice (Email & Chat)

Experience: Freshers / 0 – 3 years (Candidates who are waiting for the results can also apply)

Job Description:

  • The Customer Service Rep Team plays a vital role in directly impacting the reputation of Groupon by providing one-to-one support to our subscribers via email and chat to address any questions or concerns with their Groupon experience.
  • Individuals who thrive in our CS team are web savvy and have high degrees of empathy, and resourcefulness.
  • We’re looking for brilliant, English speaking/reading/writing customer service professionals to join our brand new office in Bangalore. If you’re quick on your point of contact to handle and resolve customer complaints.
  • Resolve customer issues in a timely and consistent manner
  • Manage time and productivity to meet daily individual and team ticket targets
  • Stay current with knowledge of internal ticketing system, customer portals,
    back-office databases, Groupon redemption procedures, and specifics around
    different types of merchant features
  • Identify and escalate issues appropriately.
  • Compose thoughtful and accurate messages or customize prepared responses to customer emails and chat Research information and troubleshoot problems using available resources.

Required Candidate profile

  • Previous professional experience in a customer service capacity, preferably in a high volume, transactional environment Strong written and verbal communication skills
  • Skilled and eloquent in writing.
  • Strong communication and interpersonal skills.
  • Comfort in a computer-based role for up to 8 hours a day
  • Ability to work in any shift based on business needs.
  • Minimum Experience: Freshers / 0 – 3 Years Experience

Important & To be Noted :

  • Communication: Excellent Verbal and Written Communication is mandatory
  • Work Timings: Night shift -predominantly & Weekly 2 days off
  • Transportation: Cab Provided Pick and Drop (30 KMS Radius)
  • Dress Code: Casuals
  • Work Envy: Flexible and Friendly
  • Work Location: Chennai DLF IT Park, Ramapuram
  • Basic Requirement: Graduation must be completed and should carry all the relevant documents
  • Please carry your original ID proof (PAN card, Driving License or Aadhar Card) along with your original Educational & Employment documents

Interested candidates can attend this Media.Net Software Walk-in Drive 2020 Hiring at below venue on mentioned dates-

Walk-In Date & Timing: Feb 17th | 8.00 AM to 10.00 AM (Do not walk-in during weekends (Sat and Sun) / different date which was not mentioned)

Walk-In Address: Groupon, Chennai DLF IT Park, Ramapuram

Are you from ECE/EEE/EIE Branch and Looking to get Placed in Core company? If yes, Then join Vector- The Best embedded system training institute in India with 100% Job Assistance. Click Here to Register Now !!(Only for 2017/2018/2019 & 2020 Batch)

Udemy Special New user offer - Up to 75% off | Study any topic, anytime. Explore thousands of Technology courses starting at ₹385 each.

Groupon Walk In Drive 2020 Hiring Freshers Of B.E/B.Tech/BSC/BCOM/Any Degree 1Click Here to Download Previous Year Placement Exam Questions Papers for TCS, Infosys, Wipro, Cognizant and more along with detailed solution.

Groupon Walk In Drive 2020 Hiring Freshers Of B.E/B.Tech/BSC/BCOM/Any Degree 2Join Our Official Telegram group

Groupon Walk In Drive 2020 Hiring Freshers Of B.E/B.Tech/BSC/BCOM/Any Degree 2Join Our Facebook Page

Groupon Walk In Drive 2020 Hiring Freshers Of B.E/B.Tech/BSC/BCOM/Any Degree 2Join Our Facebook Group

Groupon Walk In Drive 2020 Hiring Freshers Of B.E/B.Tech/BSC/BCOM/Any Degree 2Join Our Whats App Group

Join our telegram group for Udemy/Coursera/Udacity/Skillshare 100% Off Coupons