Genpact Off Campus Freshers Recruitment Hiring For Associate Position- Any Degree

Genpact Off Campus Details:

About Company: Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Designation: Process Associate Customer Service

Job Location: Pune & Hyderabad

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Qualification : Any Graduate (2019/2020 Batch)

Experience Required: Freshers

Degree Required: Any Degree

Are you the one we are looking for?
  • We are inviting applications for the role of Process Associate, Customer Service
  • In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.
Responsibilities for Genpact Off Campus
  • Respond to customer queries and customers concern
  • Provide support for data collection to enable Recovery of the account for end user.
  • Maintain a deep understanding of client process and policies
  • Reproduce customer issues and escalate product bugs
  • Provide excellent customer service to our customers
  • You should be responsible to exhibit capacity for critical thinking and analysis.
  • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.
Minimum qualifications for Genpact Off Campus
  • Freshers are eligible
  • Minimum Graduate (Any Discipline)
Preferred qualifications for Genpact Off Campus
  • Previous experience in a customer service role chat/email/voice
  • Effective probing skills and analyzing / understanding skills
  • Analytical skills with customer centric approach
  • Excellent proficiency with written English and with neutral English accent
  • You should be able to work on a flexible schedule (including weekend shift)

Apply Before the link Expires for Genpact Off Campus

Apply Link- Click here to Apply for Genpact Off Campus

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