FreshWorks Off Camus Drive Details:
About Freshworks: Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks Software-as-a-Service (SaaS) products provide a 360-degree view of the customer, are ready to go, easy to use, and offer a quick return on investment. Headquartered in San Mateo, USA, Freshworks 2,000+ team members work in offices throughout the world. Freshworks has global offices in India, Singapore, Australia, UK, Netherlands, France and Germany. The company counts over 220,000 businesses in its customer-for-life community around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba, Sling TV and Cisco.
Company Name: FreshWorks
Work Location: Chennai
Job Profile: Customer Support Engineer
Degree Required: Any Graduates
Freshworks is looking to hire smart, determined, and passionate new graduates. We are looking to hire technically strong and customer-centric folks for our customer support team. The customer support team takes care of technical account management for all our customers. They help debug and resolve issues that customers might have and provide assistance as and when required. Anyone who likes to troubleshoot, get to the root cause and solve problems and helping customers resolve their issues are a natural fit for the customer support team.
If you found this job listing on any third-party website which asks you to sign up / login – please visit and apply directly via the Freshworks Careers page. We do not have any partners for our new graduate hiring, and we cannot stop websites from relaying our information. But they might be trying to collect information from you and their information may not be accurate – please be aware of that.
What we look for in candidates:
– Clear, concise and effective written and oral communication skills.
– Empathy towards customers and understanding their needs.
– Good interpersonal skills and ability to collaborate with people.
– Ability to thrive in a fast-paced performance-driven environment.
– Interest, curiosity, and openness to learning new technologies.
– Flexibility in working in different shifts/regions/markets.
– Prior internship experience in B2B / product companies is an added bonus.
– This is for final year students currently in college and will graduate by June 2021; ready to join as full time employees upon graduation.
– We are open to students pursuing all undergraduate courses. We do not have positions for fresh PG students at this time.
– If you graduated in 2020 or earlier, we have only a few openings where we are hiring freshers – we will reach out to you based on the openings we have.
– If you are not yet in final year (graduating in 2022 or later) – we will archive your profile for now and you can apply when you are in final year.
Apply Before the link Expires for FreshWorks Off Camus Drive.