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About the Company: FIS is the world’s largest global provider dedicated to banking and payments technologies. With a long history deeply rooted in the financial services sector, FIS serves more than 14,000 institutions in over 130 countries. Headquartered in Jacksonville, Florida, FIS employs more than 42,000 people worldwide and holds leadership positions in payment processing and banking solutions, providing software, services and outsourcing of the technology that drives financial institutions.
Job Type: IT/Software Industry
Job Profile System Engineer
Degree Needed: B.E/B.Tech
Exp Needed: Freshers/Experienced
Job Location: Pune
Last Date to Apply: ASAP
- Candidates should possess B.E/B.Tech from any recognized university
- one to three years of operations or technical support experience desired
About the Job:
- Provide 24/7 client support (Banking client) and technical issue resolution via E-Mail, phone and other electronic medium.
- Monitoring the test and production environments using the remote tools. (Big Brother,
- Autosys, What’s up Gold) resolving or escalating to appropriate groups.
- Support critical Global Plus application production and test environments. (internal and client base)
- Provide client support online, phone, or email.
- Work in 24×7 shifts as required.
- Install new releases, maintenance updates, patches as scheduled. (FIS internal also client test and production)
- Responsible for password reset/modification for FIS user accounts.
- Resolve interface processing issues. FIS internal also client test and production (Autosys)
- Participation in the yearly disaster recovery tests for ASP clients.
- Performing client upgrades on test and production databases for ASP clients.
- Performing client upgrades on test and production databases for in-house clients (remotely and possibly onsite).
- Review the transmission log failures and troubleshoot.
- Troubleshoot/resolve automation and application issues.
- Work in a Team environment
Apply asap before the link Expires.
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