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Epiq Off Campus Drive Hiring Details:
About Company: Epiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions and data breach responses. Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance and other legal matters. Epiq’s subject-matter experts bring clarity to complexity, create efficiency through expertise and deliver confidence to our clients around the world.
Company Name: Epiq
Job Profile: Trainee – TOC Analyst
Work Location: Hyderabad, India
Experience Required: Freshers
Job Description:
Summary
The role of the IT Support Analyst is to provide 1st level support to internal support teams via uptrends & SolarWinds monitoring tools.
Essential Duties and Responsibilities
- Should be willing to work at 24/7 support
- Create, maintain & update system documentation where required
- Ensure that all incidents and Service Requests are logged into the helpdesk system, ensuring all relevant information of the request is logged in the ticket
Minimum Experience
- Should have basic knowledge on Computers
- Should have basic knowledge on Java & Selenium
- Should have basic knowledge on automation skills
Additional Requirements
- Excellent interpersonal and communication skills
- Should have highly vigilant
- Should be more proactive
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