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Edureka Off Campus Hiring Freshers As Non Technical Consultant For B.E/B.Tech/M.E/M.Tech

Edureka Off Campus Hiring Freshers As Non Technical Consultant: Edureka is a global e-learning platform for live, instructor-led training in trending technologies. They offer short term courses supported by online resources, along with 24×7 lifetime support. Edureka has an unwavering commitment to helping working professionals keep up with changing technologies. With an existing learner community of 750,000 in more than 100 countries, Edureka’s vision is to make learning easy, interesting, affordable and accessible to millions of learners across the globe.

Job Profile: Non-Technical Consultant 

Job Type: Contract To Hire

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Exp Needed: 0 – 1 Year

Work Location: Bengaluru

Responsibilities:
  • Ensure smooth customer follow ups.
  • Ensure customer queries are understood and corrective action is taken to resolve queries.
  • Ensure that all the customer support systems are up to date.
  • Perform root cause analysis and suggest preventive measures.

Desired Skills:

  • 0 to 6 months of experience in customer handling
  • Excellent written and communication skills
  • Strong process orientation
  • Strong customer focus
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*Kindly Note : The entire interview process will be conducted through online platform (Google Hangouts). And until the situation gets better, we as an organization will function from a complete work from home model.

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