About the Company: Eaton is a global leader in power management solutions with 2016 sales of $19.7 billion. Eaton provides energy efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, reliably, safely and sustainably. Eaton has approximately 95,000 employees and sells products to customers in more than 175 countries. Eaton is more than the products we invent and produce – the way we do business is just as important. At Eaton, our vision and aspirational goals define who we are – both individually and as an organization – and direct our activities every day. For more information, visit
Official Website: www.eaton.com
Job Profile: Process Assistant
Degree Needed: B.E/B.Tech/Any degree
Exp Needed: 6 months – 1 year
Work Location: Pune
- Review of service receipt tools such as Mailbox/SharePoint/Shared drive
- Enters new orders/quotes from customers through order entry systems, with emphasis on error-free order management
- Enters changes and cancellations from customers through order entry systems (MFGPRO, CCP, C360) using required customer metrics
- Maintains accurate and organized order files, order acknowledgments and customer contact information to the required shared drives/tools/systems
- Proactively communicates in a timely manner with internal teams/stakeholders regarding order verification queries, order status, pricing and shipment status.
- To be competent on 1-2 process task (Portal, Order Entry or quoting)
Desired Candidate Profile:
- Any Graduate
- Computer savvy and familiar with MS Office (Excel, Word, MS Outlook)
- Good Typing speed
- 6 months- 1 year of experience in back office processes, preferable in order management
- Hardworking and quick learner
- Flexible working in US shifts
- Positive approach
- Good communication
- Exposure to any ERP’s- Oracle, SAP, Mainframe based
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