Dimension Data Off Campus |Dimension Data Recruitment | Dimension Data Junior Engineer , B.E/B.Tech Jobs |Dimension Data Jobs |D imension Data Freshers Jobs | Freshers Off Campus | April 2017
About the Company:We’re positioned to lead the change in the biggest transformation that the IT industry has seen in decades — and we need your talent, skill, and ambitious ideas. As a Global Top Employer to over 28,000 great people in more than 58 countries, you’ll be working with teams across the world. You’ll be doing great things for our clients and helping them achieve their business ambitions.
Degree Needed: B.E/B.Tech/M.E/M.Tech
Exp Needed: Freshers
Job Profile:Junior Level 1 Engineer
- Activity documentation
- First level support for all monitoring events
- Follow up on all open tickets
- Jr. Level 1 technical support for all customer alerts based on documented instructions
- Remedial administration
- Responding to customer questions via phone and email
- Special projects as assigned
- Tracking internal and external maintenance
The Jr. L1 NOC Engineer is part of the technical team, supporting Dimension Data cloud’s 24/7 System Management responsibilities for our clients.
The Jr.L1 NOC Engineer monitors and maintains our customer’s site 24 hours a day, 7 days a week. The goal of the team, and the overall support organization, is to build strong customer relationships, and deliver total customer satisfaction through world-class support.
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