DELL Walk-in Drive Hiring Freshers As Technical Support Engineer For B.E/B.Tech/Any Degree

3922
Not getting interview calls? Join Edyoda Full Stack Web Developer Program and Get your dream Job with assured CTC of 5-12 LPA @ ₹0 Upfront Cost: Click Here to Learn More about this Assured Job Oppurtinity Program

About the Company: Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Job Profile: Technical Support Technician

Degree Needed: B.E/B.Tech/Any degree

Exp Needed: 0-3 years

Work Location: Gurugram

Make Money from Home During COVID-19 Quarantine: Join Toluna and Earn money by taking online Surveys Click Here to Join for Free

Role Overview: Responsible for providing telephone/email/chat, online, social media and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software

Role Responsibilities

      • Responsible for providing telephone support for customers on operation or maintenance of Dell products.
      • Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
      • Responsible for Out of warranty and In warranty solution sales.
      • Performs work in accordance to standardized policies and procedures.
      • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
      • Documents problems in the support solution database for diagnostics and solution implementation.
      • Ensure proper escalation procedures are followed.
      • Responsible for customer satisfaction through effective handling of customer problems.
      • Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.

Requirements

      • 0 to 3 years of relevant work experience required.
      • Undergrad with 1 year of International Call Center Voice experience
      • Should be willing to work in shifts in a 24 x7 work environment
      • Should be residing within Transport Boundaries
      • Excellent telephone soft skills & thorough telephone functional skills
      • Ability to handle stressful situations.
      • Ability to deal professionally with irate customers.

Preferences

    • Good Knowledge of PC Hardware/Software for desktop & portable systems
    • Any relevant Certification/Technical Qualification

Interview Venue : Dell International Services, Vipul Tech Square, Sector – 43, Near Sector 42-43 rapid metro station, Gurgaon – 122002

Not getting interview calls? Join Edyoda Full Stack Web Developer Program and Get your dream Job with assured CTC of 5-12 LPA @ ₹0 Upfront Cost Click Here to Know More

Interview Date : 11th & 12th April

Timings : 12:00pm to 3:00pm

**Note – Please carry a resume & valid Govt. ID proof

More Info-Click Here

DELL Walk-in Drive Hiring Freshers As Technical Support Engineer For B.E/B.Tech/Any Degree 1ShieldSecure your privacy with the world’s most advanced encrypted email service CTemplar. Send unbreakable emails and secure your professional and personal details. Click Here To Create

DELL Walk-in Drive Hiring Freshers As Technical Support Engineer For B.E/B.Tech/Any Degree 1Click Here to Download Previous Year Placement Exam Questions Papers for TCS, Infosys, Wipro, Cognizant and more along with detailed solution.

DELL Walk-in Drive Hiring Freshers As Technical Support Engineer For B.E/B.Tech/Any Degree 3Join Our Official Telegram Channel for Instant Updates

DELL Walk-in Drive Hiring Freshers As Technical Support Engineer For B.E/B.Tech/Any Degree 3Join Our Facebook Page

DELL Walk-in Drive Hiring Freshers As Technical Support Engineer For B.E/B.Tech/Any Degree 3Join Our Facebook Group

Join our telegram group for Udemy/Coursera/Udacity/Skillshare 100% Off Coupons

TOP COMPANIES HIRING, APPLY NOW !!!

GoogleInfosysIBMCognizant
L&T InfotechMphasisAdobeMastercard
AmazonNokiaPhilipsTech Mahindra
CSS CorpAccentureZohoIntel
DellWiproOracleGenpact
Eclerx
Repco HomeTata MotorsESKO
MindtreeTCSHCLBajaj
NTT DataMicrosoftGeneral ElectricDXC
RelianceHoneywellL&T ConstructionVirtusa

Jobs By Batch

2020 Batch2019 Batch2018 Batch2017 Batch
2021 Batch2016 Batch2015 BatchInternship