Dell Walk In Drive 2020 Hiring Freshers Of B.E/B.Tech/Any Degree

Dell Walk-In Drive 2020 Hiring Freshers: Dell is a collective of customer-obsessed, industry-leading visionaries. At our core are a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Job Profile: Technical Support Technician

Degree Needed: Any Degree

Exp Needed: 0-1 Year

Work Location: Gurgaon

Role Overview: Responsible for providing telephone/email/chat, online, social media and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software

Role Responsibilities

  • Responsible for providing telephone support for customers on the operation or maintenance of Dell products.
  • Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
  • Responsible for Out of warranty and In warranty solution sales.
  • Performs work in accordance to standardized policies and procedures.
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  • Documents problems in the support solution database for diagnostics and solution implementation.
  • Ensure proper escalation procedures are followed.
  • Responsible for customer satisfaction through effective handling of customer problems.
  • Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.

Requirements

  • 0 to 4 years of relevant work experience required.
  • Undergrad with 1 year of International Call Center Voice experience.
  • M Techs are not eligible.
  • Should be willing to work in shifts in a 24 x7 work environment
  • Should be residing within Transport Boundaries
  • Excellent telephone soft skills & thorough telephone functional skills
  • Ability to handle stressful situations.
  • Ability to deal professionally with irate customers.

Preferences

  • Good Knowledge of PC Hardware/Software for desktop & portable systems
  • Any relevant Certification/Technical Qualification

Interested candidates can attend this Dell Walk-In Drive 2020 Hiring Freshers at below venue-

Interview Date: 10th & 11th Feb

Timings : 12:00pm to 3:00pm

Interview Venue: Dell International Services, Vipul Tech Square, Sector – 43, Near Sector 42-43 rapid metro station, Gurgaon – 122002

Work From Home Opportunities, Earn Upto Rs. 300 per day by completing simple tasks Click Here to Join for Free

Most Popular

Mercedes-Benz Off Campus Freshers Recruitment Hiring For Management Trainee Position- Apply Now !!

Mercedes-Benz Off Campus Details: About the Company: Mercedes-Benz is both a German automotive marque and, from late 2019 onwards, a subsidiary – as Mercedes-Benz AG...

Insync Off Campus Drive 2021 Hiring Freshers For Junior Consultant Position- BE/BTech/MCA

Insync Off Campus Drive 2021 Details: About The Company: We are an enterprise committed to the vision of transforming modern-day businesses and amplify their growth trajectory...

Codeprism Technologies Off Campus Drive Hiring Freshers For Software Developer Position- BE/BTech/ME/MTech

Codeprism Technologies Off Campus Drive: About Company: CODE PRISM Technologies was founded in March 2019 with the sole focus on building a product that works...

Code Nation Off Campus Recruitment Drive Hiring Freshers For Software Development Engineer & Interns | CTC: 29.5 LPA

Code Nation Off Campus Details: About Company: CodeNation is a software solutions company that is Indian daughter branch of the company DevFactory, which in turn is...

Jobs By Batch

Top Companies Jobs

Download Placement Papers

Jobs By Degree

Jobs by Location

Learn a New Skill & Grow

error: Content is protected !!