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Company Name: Dassault Systems
Job Profile: Technical Support Engineer (L2)
Education: BE/BTech/ME/MTech (with good academics and no gaps in pre requites)
Experience: 6months to 2 Years. (Fresher with exceptional academic record can be considered)
Work Location: Pune
Desired Candidate Profile:
- Hands on Experience in supporting of Web applications.
- Basic understanding of web technologies (client/ server, Application servers, load balancers, web services etc.)
- Good problem solving and analytical skills
- Good English written and verbal communication skills
- Good understanding to Develop Creative, innovative solutions to customer problems.
- Good understanding of customer interactions & requirement discussions
- Basic Exposure to support tools for managing Incidents & requests and understanding of support processes and SLAs
- Knowledge of ENOVIA /PLM tools/Cloud technology will be an advantage
- Support certification will be an added advantage e:g: ITIL
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