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CSS Walk In Drive 2019 Hiring Freshers Of Any Degree

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About the Company: As a new age services company, we harness the power of AI, automation, analytics and digital technologies to help our clients address specific customer engagement needs. We act as a catalyst for growth by enabling enterprises transform from traditional models to new age service models and help them identify new revenue streams. From Digital customer experience to tech support, network modernization to management, cloud and IT operations, we have built our reputation on delivering stellar customer experiences.

Company Name: CSS Corp

Exp Needed: 0 – 1 years

Work Location: Hyderabad

Degree Needed: Any Degree

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Principle duties and responsibilities:

  • Provides L1 & L2 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome and Android) with basic OS troubleshooting techniques and documented escalation procedures
  • Provides L1 & L2 remote support on Google software and applications to the point of installation and basic use; if required need to escalate or file bug with application owners
  • Uses troubleshooting techniques to identify network related issues
  • Provides system administrative support and basic hardware troubleshooting on Google desktops, laptops, VMs and Servers
  • Help Google employees with access & account issues based on defined/documented guidelines, policies and procedures
  • Attends required technical training sessions and makes effective use of KBs to address issues efficiently
  • Complies with schedule adherence to ensure the overall service level targets are achieved
  • Identifies and provides input on unique (or) recurring user problems

Knowledge, Skills and Abilities:

  • Working knowledge of Windows OS and basic knowledge on Linux OS
  • Working knowledge of PC architecture/technology
  • Working knowledge and understanding of policies and procedures and the ability to determine the course of actions based on given guidelines
  • Ability to analyse and solve technical problems by investigating potential solutions using troubleshooting skills
  • Good organisational skills
  • Good Analytical & Cognitive skills
  • Excellent telephone and customer handling skills
  • Ability to deal professionally with irate customers
  • Ability to learn new products and technologies
Should be willing to work on rotational shifts and rotational weekoffs.

Contact Person: Venumadhav Manchiraju

Interested candidates can attend this Walk In Drive at below Venue-

Time and Venue:
  • 2nd November , 11 AM onwards
  • CSS Corp Pvt Ltd. Regus Office, 8th Floor, SLN Terminus, Survey No. 133, Beside Botanical Garden, Gachibowli, Hyderabad, 500032.
Contact Person- Venumadhav Manchiraju 

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