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- Troubleshooting network related problems and diagnosing and solving software issues.
- Providing support, including procedural documentation and documenting relevant reports
- Handle inbound queries pertaining to the network & application issues.
- Working with Engineering on customer driven product requests & enhancements and improving product feature offerings by providing customer feedback to internal cross-functional teams.
- Good communication in English & excellent telephone etiquette.
- Experience with customer service environment preferred.
- Logical reasoning and analytical skills.
- Flexible to work in night shift.
- Graduation is Mandatory, or 10+3 years of diploma is acceptable
Documents to carry:
- 2 copies of resume.
- PAN Card or Aadhar Card
- Please mention HR name (Raghav) on top of your resume
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Work Location & Interview Venue:
CSS Corp Pvt Ltd, Ground Floor, 32A & 32B,
Ground Floor, Ambit IT Park,
Ambattur Industrial Estate, Ambattur,
Chennai – 600 058
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