CSS Corp Walk-in Drive 2020 Hiring Freshers Of Any Degree from 2017/2018/2019 Batch: CSS CORP is a US-headquartered IT Services and Technology support company known for offering cloud transformation, digital and tech support services to enterprises and consumer products companies.
Job Profile: Freshers
Degree Needed: Any Degree
Batch Eligible: 2017/2018/2019
Exp Needed:0-1 year
Work Location: Kondapur (Hyderabad)
Principle Duties and responsibilities
- Year of Passing – 2017 to 2019 (No Standing Arrears/Backlogs)
- Provides L1 & L2 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome and Android) with basic OS troubleshooting techniques and documented escalation procedures
- Provides L1 & L2 remote support on Google software and applications to the point of installation and basic use; if required need to escalate or file bug with application owners
- Uses troubleshooting techniques to identify network related issues
- Provides system administrative support and basic hardware troubleshooting on Google desktops, laptops, VMs and Servers
- Help Google employees with access & account issues based on defined/documented guidelines, policies and procedures
- Attends required technical training sessions and makes effective use of KBs to address issues efficiently
- Complies with schedule adherence to ensure the overall service level targets are achieved
- Identifies and provides input on unique (or) recurring user problems
Knowledge, Skills and Abilities
- Working knowledge of Windows OS and basic knowledge on Linux OS
- Working knowledge of PC architecture/technology
- Working knowledge and understanding of policies and procedures and the ability to determine the course of actions based on given guidelines
- Ability to analyse and solve technical problems by investigating potential solutions using troubleshooting skills
- Good organisational skills
- Good Analytical & Cognitive skills
- Excellent telephone and customer handling skills
- Ability to deal professionally with irate customers
- Ability to learn new products and technologies
- Should be willing to work on rotational shifts and rotational week offs.
Candidates can attend this drive on 11 January 2020 at the following venue.
Walk-in Location – Nanakramguda, Hyderabad
Work Location – Kondapur, Hyderabad
Walk-in Date – 11-Jan-2020 (Saturday).
Time – 11 AM to 5 PM
Venue: CSS Corp Pvt Ltd
1st Floor, Sohini Tech Park
Nanakramguda, Hyderabad – 500032,
Contact Person: Venumadhav ManchirajuUdemy Special New user offer - Up to 75% off | Study any topic, anytime. Explore thousands of Technology courses starting at ₹385 each.
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