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Comcast Hiring Freshers Details:
About Company: Comcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania.
Company Name: Comcast
Job Profile: Engineer 1
Education: Bachelor’s Degree
Work Location: Chennai, IND
Relevant Work Experience: 0-2 Years
Job Summary: Candidate will own the incidents, coordinate with various technical teams and manages the process to restore normal service operation as quickly as possible to minimize the impact to business operations.
Job Description for Comcast Hiring Freshers
- Responsible for owning the incident bridge and guiding various teams to restore the service as quickly as possible.
- Responsible for communicating the incident impact and current progress to leadership and organization through service now tool within SLA’s.
- Responsible for engaging and coordinating with various teams to mitigate the incidents.
- Ensuring all the incident related metrics and process are followed during and after the incident.
- Should understand application functionalities and technical architecture to guide the teams during incident.
- Follow up with application/technical teams post incidents to get detailed RCA.
- Assign action items to technical teams post incident to avoid reoccurrence of the issue
- Establish continuous improvement process where the process performance, activities, roles and responsibilities, policies and procedures are reviewed
- E1 College Graduate – 0 years
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