CloudMagic Off Campus Drive Hiring Freshers As Technical Engineer For BE/ B.Tech/ MCA/ ME/ M.Tech/ MS

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About the company: Newton is an email management application for iOS, Android, Chrome OS and macOS developed by CloudMagic, Inc. The application is known for its searching capabilities, cross-platform abilities and user interface. It has been referred to as an email client better than Gmail’s native app.

Company: CloudMagic

Position: Technical Support Engineer [2017]

Job location: BANGALORE

Event date: 04 Feb 2018

Last date to apply: 01 Feb 2018

Salary offered: ₹ 5,00,000

Experience required: Fresher

Company URL: https://newtonhq.com/


Eligibility:

  • BE/BTech/MCA/ME/MTech/MS 2017 Batch (All branches)
  • Willingness to work in night shifts.
  • Good pH score and academic record

Salary: CTC of Rs.5,00,000 plus Night shift allowance

Job Description / Key Responsibilities: 

  • Troubleshooting and resolving all technical & non-technical issues related to our products
  • Work closely with Engineering and Sales teams
  • Help the development team in prioritizing the feature requests based on customer feedback
  • Resolving queries on various platforms
  • Handle escalations for post-installation issues
  • Creating FAQ and documentation related to product training and support

Desired Skills and Experience 

  • 0-2 years of experience in Customer facing role
  • Knowledge of email app.
  • Must be customer-focused, and willing to do whatever it takes to resolve customer issues
  • Good communication skills
  • Quick learner, self-motivated and directed, with keen attention to detail
  • Team player
  • A social media aficionado
  • Willingness to work in the night shift (US shift)

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