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CGI Hiring Freshers 2021 For Associate Systems Engineer Position- BE/BTech/Any Degree

CGI Hiring Freshers 2021 Details:

About CGI: It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities. At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Job Profile: Associate Systems Engineer

Degree Required: B.E/B.Tech/Any Degree

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Experience Required: Freshers

Job Location: Chennai

Detailed Eligibility: B.E/B.Tech/Degree

Skills Required for CGI Hiring Freshers 2021:

  • Customer Service & Support
  • Communication (Oral/Written)
  • Customer Service & Support
  • Problem Solving/Decision Making

Your future duties and responsibilities:

  • Respond to requests for technical assistance by following prescribed procedures.
  • Research reported incidents using available information sources and tools. Diagnose, triage and resolve hardware, software, applications or basic network-related incidents
  • Log all contacts and document all the activities and results accurately and completely within the incident management tool.
  • Assign unresolved tickets to the appropriate support team.
  • Proactively monitor, follow up and expedite the resolution of assigned and pending tickets.
  • Identify and escalate tickets requiring urgent attention and action.
  • Stay current with system information, changes and updates.
  • Adhere to work schedules, attendance and leave policies. Expected to work in a 24/7 environment on rotational shifts
  • Comply with CGI and Client’s IS/IT policies, code of conduct and quality standards
  • Participate in the recruitment process for initial member screening
  • Excellent speaking and writing skills in English with a neutral accent, correct grammar and syntax
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