Carrier Off Campus Drive 2023 Hiring Details:
About Company:
Founded by the inventor of modern air conditioning, Carrier is a leading supplier of high-technology heating, air-conditioning and refrigeration solutions to a range of customers in all parts of Asia.
Job Profile: Associate Engineer
Degree Required: B.E/B.Tech
Experience Required: 0 – 2 years
Salary: 4 LPA
Work Location Bangalore
About the job
- As an Associate Engineer-Customer Voice Support, you would be interacting with customers across the globe and resolving/troubleshooting their queries.
Responsibilities:
- Support & provide service via calls, emails, and tickets
- Work on provided offline activities with accuracy and efficiency
- Document all offline activities
- Follow given SOPs and flag any unresolved issues, escalations to L2
- Ability to diagnose and analyze technical problems
- Analyse different systems and energy data to find potential for energy optimization.
- Work on projects that requires data mining, analysis & presentation.
- Follows up and meets commitments to customer
- Flexibility towards shifts and week offs as per requirement.
- Flexibility to support multiple projects/customer
- Gather insights and analyze through AI driven tools
- Ability to be flexible to meet SLA
- Ability to complete assigned deliverables within timelines
Preferred Skill:
- Preferred Prior field project delivery experience in BMS & HVAC Commissioning, PLC & DCS programming, Energy Meter/Chiller/etc
- Working with a sequence of operations for HVAC assets such as hot water systems, chilled water systems, AHUs, FCUs etc
- Monitoring and analyzing the performance of HVAC assets and operations towards fine-tuning of a sequence of operations for further events
Education
- B.Tech/BE Electrical, EEE, E&C, Instrumentation & Controls, Environmental, Mechanical
Benefits
- Make yourself a priority with flexible schedules, parental leave
- Drive forward your career through professional development opportunities
- Achieve your personal goals with our Employee Assistance Programme
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