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Company Profile: Capgemini is one of the top 5 consulting companies in the world. With a global strength of 65,000 professionals and operations in more than 34 countries, we are preferred employer of IT talent across. Our Indian operations encompass high ended solutions architecture and deployment from state of the art infrastructures located in Mumbai, Kolkatta and Bangalore. Our 5000+ employees in India, make us the Jewel in the Capgemini Crown.
Job Location : Noida
Interview location : Noida
Job Profile: Technical Service Desk
Number of Vacancies: 100
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- Should have excellent communication and English speaking skills
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Listen attentively to customer needs and concerns; demonstrate empathy.
- Knowledge of basic computer operations.
- Courteous with strong customer service orientation.
- Dependable with proficient attention to detail.
- Good listening and responding skills.
- Should be willing to take up challenges and go extra mile to perform work responsibilities
- Should have great interpersonal skills and ability to perform under pressure
- Should have experience in a Technical call center / ISP Help Desk / Technical Help Desk
Desired Candidate Profile
- BE/Btech/BCA/BSC graduates
- Year of passing should be 2017
- Should have 50% & above overall academics
- Ready to work for rotational shifts
- Should have good written & verbal communication skills
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