About the Company: BT Group plc is a British multinational telecommunications holding company headquartered in London, United Kingdom. It has operations in around 180 countries and is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services
Job Profile: Associate Trainee
Exp Needed: Freshers
Work Location: Gurugram
- BSc, BCA, B.Com, BBA (Any Graduate) etc. INR. 18000/- (subject to taxes) per month.
- BE INR. 19200/- (Subject to taxes) per month.
Qualification: Any Graduate(B.Com, BBA,BCA,BSC etc.)
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- Excellent English verbal and written language skills along with good typing (minimum 40 speed) and multi-tasking skills
- Be flexible to work in rotational shifts
- Good questioning and listening skills
- Good empathy and customer ownership skills
- Good cross-cultural awareness to be able to effectively communicate with UK customers
- Good objection handling/diffusing/complaint handling skills
- Good customer interaction skills with the ability to recognize the customers needs
- Good self-management (Attendance/Break Management/Adherence/AHT/Wrap)
PC literate with good system navigation skills
- Good Data input skills
- Good Problem solving
- Good MS Office (Excel, Word, Outlook) skills
Under Graduate QualificationB .Com (Any Specialization)B.Sc (Any Specialization)BBA / BBM / BBS (Any Specialization)BCA / BCM (Any Specialization)
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Apply Before the link Expires.
Date: 7th June 2019
Time: 10:00 AM to 12:00 PM
– DLF Building No. 14, Tower C, 8th Floor
– Cyber City, Sector 23&24, Gurgaon
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